Order

ORDERING: When placing your order please specify Item code No, product name, potency and quantity required. Order are received by

  • Phone
  • Fax Purchase Order
  • Email
  • Website

PAYMENT TERMS:
  • Net 30 days from date of invoice. New customers are required to pay C.O.D. until credit is established
  • Down load the Credit application form and send by Fax or email.   Download Credit Application Form
  • Please make cheque payable to: TRAFA PHARMACEUTICAL SUPPLIES
  • We accept VISA/MASTERCARD/AMERICAN EXPRESS and are subject to 3% Surcharge.
  • Late payment charges of 2.5% would be applies on all past due Invoices
  • Additional processing fee of $30.00 applies to cheques dishonoured or returned for any reason
SHIPPING:
  • Orders over $ 500.00 are shipped prepaid, unless a special carrier is required
  • Orders under $500.00 will be charged the cost of transportation
  • Fuel Surcharge of $ 30.00 will be applied on certain routes and deliveries
  • Dangerous goods are subject to special charge accordance with the Federal Transportation of Dangerous Goods Act.
RETURN GOODS POLICY:
  • Report any damage within 2 days and Quality issue within 7 days
  • Other claim and return must make within 5 days
  • Return are not acceptable without prior consent
  • All returns must be in original state or form
  • Chemicals and oils cannot be returned for credit
  • Expire product may not be returned for credit
  • Special order items are non-refundable

 
                      
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